Keep Your eCommerce Store Secure, Fast & Up-to-Date

Ongoing support and maintenance for Magento, Adobe Commerce, and BigCommerce stores — handled by certified experts so you can focus on growing your business.

Reliable Uptime

Round-the-Clock Vigilance

B2C Services

End-to-End Support & Maintenance for Long-Term Success

We don't just fix bugs — we act as your extended tech team to ensure your eCommerce platform stays updated, optimized, and secure. From applying the latest patches and improving performance to supporting third-party integrations and resolving urgent issues, our team ensures your site never misses a beat.

With clear processes, certified experts, and priority-based handling of support requests, we help your business run smoothly — without downtime or surprise issues. Whether you're using Magento Open Source, Adobe Commerce, or BigCommerce, we tailor maintenance plans to match your business goals, traffic needs, and seasonal demands.

B2C Services

Who Needs This Service?

Get a Support Quote

Is Your eCommerce Store Facing These Challenges?

Regular maintenance is critical to keep your Magento 2 store fast, secure, and stable. We provide proactive monitoring, updates, and optimization to minimize downtime and deliver a seamless shopping experience.

Site running slow or timing out under traffic?
Frequent bugs or broken features after updates?
No visibility on patch releases or security risks?
Missing out on platform updates or new features?
No in-house tech team to handle issues?

If yes, you need a reliable support partner.

What We Offer - Flexible Support & Maintenance Services

We are closely & carefully working with the clients to upgrade their site & resolve the issue as well as add any new features and maintain their eCommerce store.

Seamless Omnichannel Experience

Magento Support (Open Source & Adobe Commerce)

Core upgrades, security patches, bug fixes, extension audits, performance improvements.

Seamless Omnichannel Experience

BigCommerce Support

Theme fixes, app integrations, storefront updates, catalog sync, and API health checks.

Seamless Omnichannel Experience

Hyvä Theme Maintenance

Frontend fixes, Hyvä module updates, and Core Web Vitals monitoring.

Seamless Omnichannel Experience

Monthly Support Retainers

Pick a fixed number of hours/month. Use them for tasks, audits, performance tuning, or small enhancements.

Seamless Omnichannel Experience

Emergency Support & Downtime Recovery

Fast-track help during site crashes, payment failures, or order flow issues.

Seamless Omnichannel Experience

Performance Monitoring & Uptime Checks

Automated tools + manual QA to ensure your store is fast, functional, and secure round-the-clock.

Our Support Models

Support Models That Fit Your Business

Model Description Ideal For
Hourly Support Pay as you go, on-demand. Low-volume task support.
Monthly Retainer Fixed hours with priority access. Growing businesses needing regular updates.
Dedicated Support Team Assigned developers & QA team. Enterprise-level or high-traffic stores.

Why Clients Trust Us

  • Adobe Certified Developers & Solution Architects
  • 24–48 hour turnaround on most support tickets
  • Experience supporting brands across US, UK, EU, and APAC
  • Performance-first approach — we don’t just patch, we optimize
  • GDPR, PCI-DSS, and platform-specific compliance knowledge

eCommerce Solutions for Every Industry

Built to fit your business

We don’t believe in one-size-fits-all. Every business deserves an eCommerce solution that matches its unique challenges. Our technology adapts, our strategies convert, and your growth speaks for itself.

Magento 2 Maintenance Services

Reliable Support to Keep Your Magento Store Running Smoothly!

As Magento experts, we provide comprehensive Magento 2 maintenance services to ensure your store performs at its best. From regular updates and security patches to performance optimization and 24/7 support, we help you maintain a secure, fast, and seamless shopping experience.

Adobe

Enterprise-grade B2C solutions with AI-driven personalization, global scalability, and headless commerce capabilities for immersive shopping experiences.

Magento Open Source

Flexible, customizable platforms for growing brands that tailors every feature, integrate third-party tools, and scale cost-effectively.

Magento OS

A community-driven, open-source eCommerce platform delivering full flexibility, enhanced performance, and long-term stability for scalable business growth.

Hyva

Build high-speed, API-first stores with built-in SEO, multi-channel sync, and enterprise-grade security, certified for seamless scalability.

Big Commerce

Build high-speed, API-first stores with built-in SEO, multi-channel sync, and enterprise-grade security, certified for seamless scalability.

why Evrig

Transform Your Commerce Vision into Reality

Certified Commerce Architects
Strategy-First Discovery
ROI-Driven Execution
Integrity at the Core
Relentless Learning & Growt
Dedicated PMs

As businesses prioritize digital engagement, leading retailers are adopting Digital Experience Platforms to transform their online presence.

15+

Years of Experience

2x

Magento Master

35+

Certifications

360°

Discovery Audit

150+

Projects

95%

Client Retention

2

Adobe Commerce Official Trainer

Global Brands Revolutionizing Commerce with Us

Our clients choose us not just for delivery — but for direction, performance, and growth.

Whether it’s a complete platform migration, performance optimization, or long-term support, we work as an extension of your team — empowering brands to go to market faster, convert more, and grow smarter with robust eCommerce foundations.

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Our Approach

Our Process

Our seamless approach for Complex Business Needs

Our Approach

Discover & Strategy

We dive deep into your goals and challenges.

The result: a clear, tailored roadmap aligned with your business vision.

Our Approach

Enterprise Design

We create modern, mobile-first designs that convert.

Every layout is built for usability, speed, and brand impact.

Our Approach

Agile Development

Our team delivers in sprints with full transparency.

You see regular progress and get high-quality, scalable code.

Our Approach

Phased Deployment

We launch in smart, stable phases to reduce risk.

Each rollout is tested, tracked, and refined with feedback.

Our Approach

Ongoing Evolution

Post-launch, we keep your store future-ready.

From performance to new features, we help you grow continuously.

Decksdirect

DecksDirect

Magento open source to Adobe Commerce Cloud Migration | Pro Account Facility | Hyva Themes | Hyva Enterprise | Performance Optimisation | NetSuite Integration | Hubspot Integration | Klaviyo Integation

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IFB

IFB

Magento open source to Adobe Commerce Cloud Migration | Hyva Theme Development | Custom CRM Integration | Region wise pricing | Multi website Development | Adobe Target | Adobe Campaign

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Tile Experience

Tile Experience

Magento Open Source | Hyva Theme | Hyva Checkout | Tile Calculators | B2B | B2C

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Complete Tile Collection

Complete Tile Collection

Adobe Commerce On Premises | Performance Optimisation | Multi website | Webgility Integartion | Google Shopping Feed | Hubspot Integration

View case study

Quick Answers to Your Support & Maintenance Queries

Clear solutions, no fluff.

Connect Expert
Why is this service needed?
Regular maintenance is essential to keep your Magento 2 store fast, secure, and stable.
How do I get started with your support services?
You can get started by filling out our contact form, sending us your project details, or calling us directly.
Do you provide support for Hyvä themes?
Yes. We are experts in Hyvä and provide continuous care, maintenance, and enhancements for Hyvä-powered stores.
Do you provide support for multiple websites?
Yes. If you operate multiple sites, we can allocate a dedicated project team to handle maintenance across all of them.
What is included in your maintenance?
Maintenance covers version upgrades, security patches, bug fixes, and performance optimization.
Do you offer 24/7 support?
We provide continuous care with dedicated availability to resolve critical issues whenever they arise.
What are your core support services?
Our core services include ongoing monitoring, performance tuning, and technical expertise for eCommerce stores.
Can you assist with Conversion Rate Optimization (CRO)?
Yes. We offer CRO services to improve your site’s conversion rates through analysis, testing, and continuous enhancements.
Can you help with platform upgrades?
Yes. We assist with seamless platform upgrades, including Adobe Commerce (Magento).
What is the typical cost of your Support & Maintenance services?
Pricing is tailored to each client’s needs. We provide a custom quote after an initial consultation.
What is included in your Magento 2 maintenance?
Magento 2 maintenance includes security patches, version upgrades, bug fixes, and performance optimization.
Do you offer proactive monitoring?
Yes. We provide proactive monitoring and real-time alerts to identify and fix issues before they impact your store.
Do you offer help with SEO?
Yes. Our maintenance services include regular SEO audits and recommendations to improve your search rankings.
What is your approach to maintenance?
We take a proactive, strategic approach to keep your store stable, secure, and up to date.
Can you help with B2B and B2C features?
Yes. We support both B2B and B2C eCommerce features, including company accounts, quick orders, and advanced workflows.

Trusted by Industry Leaders

Honest Feedback from Happy Clients

Nothing speaks louder than the success of our clients. Their feedback isn’t just praise, it’s proof of the real results we deliver.