In today’s fast-moving eCommerce world, helping shoppers find products quickly is critical to sales success. If your Magento 2 or Adobe Commerce store still uses the default search, you may be losing conversions — because standard keyword search can’t match your customers’ intent. That’s where Adobe Commerce Live Search, powered by Adobe Sensei AI, makes a huge difference. At Evrig, we’ve successfully implemented Live Search for global merchants such as DecksDirect and Lash Perfect, delivering measurable improvements in user experience and conversions.
What Is Adobe Commerce Live Search?
Adobe Commerce Live Search is a next-generation, AI-driven search solution designed exclusively for Adobe Commerce (Magento 2 Commerce Cloud) merchants. It combines lightning-fast performance with machine learning to show the most relevant results instantly — even as users type.
Key Features:
- AI-Powered Relevance: Uses Adobe Sensei to understand shopper intent.
- Instant Search Suggestions: Displays predictive results as customers type.
- Dynamic Facets & Filters: Helps shoppers refine results in real time.
- Synonym Management: Ensures customers find products even with spelling variations.
- Analytics Dashboard: Tracks top search terms, zero-result queries, and performance.
Why Merchants Choose Live Search?
Live Search provides merchants with significant advantages, including AI accuracy, cloud indexing for real-time updates, and analytics insights to improve conversions. Merchants can align product discovery with customer behavior, turning search into a true conversion engine.
Evrig Implementations: Real-World Success Stories
DecksDirect (USA)
DecksDirect — a leading online retailer of decking supplies — wanted to enhance their site search experience for thousands of SKUs. Evrig integrated Adobe Commerce Live Search to replace the native Magento search. Achievements: - Configured custom facets for product categories, materials, and price ranges. - Improved search relevance and response time dramatically.
Reduced “zero results” searches by setting up synonym mapping and search rules. Result: A faster, smarter search experience that helped customers find the exact deck components they needed instantly.
Lash Perfect (UK)
Lash Perfect — a premium beauty and lash brand — wanted a seamless, personalized search experience for professional and retail users. Evrig implemented Adobe Commerce Live Search with a focus on user behavior analytics and synonym configuration.
Outcomes:
- Enhanced UX with AI-driven product discovery.
- Reduced bounce rate through improved search relevance.
- Set up merchandising rules to promote key seasonal and training products.
Result:
Lash Perfect now delivers a modern, intuitive search journey that matches their luxury brand experience.
Step-by-Step: How to Enable Adobe Commerce Live Search
- Verify Commerce Services Connector is active in your Admin.
- Install Live Search via Composer (`composer require magento/live-search`).
- Set up your API keys from the Adobe Commerce Services dashboard.
- Sync your product catalog with the Live Search index.
- Configure facets, synonyms, and merchandising rules in Admin → Marketing → Live Search.
- Test and analyze using the built-in Analytics dashboard.
The Results You Can Expect
After integration, merchants typically see faster product discovery, higher conversions, improved satisfaction, and actionable insights. DecksDirect and Lash Perfect both saw significant UX and engagement improvements after implementing Adobe Live Search with Evrig.
Why Partner with Evrig?
Evrig specializes in Adobe Commerce and Magento 2 development, helping merchants adopt next-generation solutions like Live Search, Product Recommendations, and Page Builder.
Our process:
- Audit your current search setup
- Implement and configure Adobe Live Search
- Optimize relevance, facets, and analytics
- Train your team to manage it easily
Ready to Upgrade Your Store Search?
Adobe Commerce Live Search transforms how customers interact with your store — and Evrig can help you make it happen. Contact Us today to implement Live Search and supercharge your Adobe Commerce store experience.