When we think about an online store or any business on the internet, the first thing that comes to mind is security. It’s crucial to have a safe space for both running your company and serving your customers.

In the world of online business, where security threats are a concern, it’s essential to establish your organisation as a reliable brand. To achieve this, it’s crucial to safeguard your customers’ personal and sensitive information. When they feel their data is well-protected, they are more likely to return for repeat business, enjoying a secure shopping experience with your company.

When it comes to Adobe Commerce, ensuring a secure digital commerce environment involves deploying projects like websites and e-commerce stores on a shared cloud infrastructure. This infrastructure is a collaboration between Adobe Commerce, Adobe, and solution partners.

Get ready, as we’re about to dive deeper and bring you informative content.

What does E-commerce Security entail?

E-commerce security refers to the practices online businesses adopt to guarantee secure e-commerce transactions, protecting both the business and customers’ sensitive data. The goal is to shield e-commerce assets from unauthorised access, use, destruction, and modification.

Just as you invest in security guards and cameras to safeguard your physical stores from theft, your online stores also require protection against cyberattacks.

Industries that handle users’ financial, personal, and sensitive data are at a higher risk of experiencing cyber-attacks.

According to Statista in 2022, professional, consumer, and business services rank third, accounting for approximately 14.6% of the share of cyber attacks.

To protect your company from any online attacks, it’s crucial to grasp the following four terms:

1. Privacy

This involves stopping unauthorised internal and external threats from accessing customer data. Privacy measures encompass firewalls, encryption, antivirus software, and more.

2. Authentication

It ensures that your organisation follows through on its promises. Your website should provide evidence demonstrating that it meets expectations and delivers goods as stated.

3. Non-repudiation

This term signifies that both the company and the customer cannot disavow their involvement in transactions, like digital signatures.

4. Integrity

It guarantees processes and ideas that ensure a company’s data is complete, accurate, valid, and consistent. A thriving e-commerce business requires the upkeep of a well-maintained customer dataset.

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What is The Importance Of E Commerce Security?

E-commerce security guarantees that online stores execute secure transactions and are effectively shielded from cyber attacks.

  • Avoid data and financial losses, ensuring the overall sustainability of your business.
  • Protect both company and customer information from potential breaches.
  • Build customer trust and show appreciation by securing their data.

Effective Measures for Ensuring the Security of Your E-Commerce Site and Infrastructure in Adobe Commerce

Certainly, you can’t eliminate the possibility of security breaches in your e-commerce store. However, you can take steps to mitigate them by implementing best practices that reinforce the foundation, making it less susceptible to potential attacks.

Here, we will delineate the practices you need to adhere to in order to prevent security-related incidents.

1. Give priority to the recommended suggestions.

Give utmost importance to the following recommendation: incorporate essential security practices in all your Commerce deployments.

Ensure the Security of the Admin
  • Set up advanced security settings for enhanced security.
  • Change the admin URL from the default setting to reduce the risk of unauthorised access attempts by malicious scripts on your website.
  • Activate ReCAPTCHA to protect the Admin against automated brute force attacks.
  • Follow to the principle of least privilege.
Activate two-factor authentication for both your Admin and every SSH connection.
  • Ensure the Security of SSH Connections in the Cloud Infrastructure.
  • Safeguarding the Commerce Admin’s Security
Update to the latest release of Adobe Commerce.

Keep your code up-to-date by advancing your Commerce project to the latest release of Adobe Commerce, including Commerce Services, extensions, hotfixes, security patches, and other offerings provided by Adobe.

Ensure the Security of Sensitive Configuration Values.

Secure essential configuration values by implementing configuration management.

Conduct Security Scans.

Regularly check each Adobe Commerce and Magento open-source site for potential security risks and malware by utilizing the Commerce Security Scan service.

2. Update to the most recent release.

Adobe consistently releases enhanced solution components to provide better protection for customers and enhance security against potential risks. The most effective and primary method to shield your site from security threats is to update to the newest version of the Adobe Commerce app, install extensions and services, and apply the latest patches.

3. Safeguard Your Site from Malware.

Establish a comprehensive disaster recovery plan and put it into action if your Commerce site faces an attack. This plan will mitigate damage and facilitate a swift restoration of business operations.

In the event that a customer requests the restoration of a Commerce instance due to a disaster, you can seek assistance from Adobe, which guarantees providing backup files to customers.

4. Guarantee the Security of Custom Code and Extensions.

When incorporating third-party extensions into your Adobe Commerce e-commerce store or introducing custom code, be sure to implement the following security best practices.

Hiring an Adobe Solution Partner: Choose a company with expertise in security that can provide secure integrations and deliver custom code. The company should have a proven track record of safeguarding and addressing relevant issues using best practices.

Select for an Adobe Consulting Company: Collaborate with an Adobe Consulting Company to select a secure and suitable extension. If the extension is from an Adobe solution partner, ensure the transferability of the extension license in case of a partner change. Prior to integrating the extension with your Commerce app, conduct a code review with a focus on security. Reducing the number of vendors and extensions can minimize the risk exposure. When selecting a PHP extension, verify that its developers adhere to Adobe Commerce development processes, guidelines, and security best practices. On the flip side, developers should avoid PHP capabilities that may lead to weak cryptography or remote code execution.

Conduct a Review Process: Examine your source code repository and server to identify and rectify unprotected files. Ensure there are no publicly visible .git directories, accessible log files, database dumps, or any other elements that could be targeted by attackers.

5. Safeguard the Security of Your Site and Infrastructure.

In this section, we will briefly highlight recommended practices to uphold the security of both infrastructure and site for an Adobe Commerce installation.

Utilize the effectiveness of a Web Application Firewall: Thoroughly examine traffic and identify irregular patterns, such as credit card details being sent to an unfamiliar IP address, by harnessing the capabilities of a Web Application Firewall.

Prevent Unauthorized Access: Collaborate with a hosting partner capable of establishing a VPN tunnel to prevent unauthorized access to customer data and the Commerce site. Additionally, implement an SSH tunnel to block unauthorized access to the Commerce app.

Employ HTTPS: When launching your recently established Commerce site, ensure the entire site is deployed using HTTPS. Given that Google takes HTTPS into account for ranking factors, many users prefer purchasing from sites that are securely protected with HTTPS.

6. Establish a Comprehensive Disaster Recovery Plan.

Take measures to mitigate damage and swiftly restore your regular business operations if your Commerce site is under threat.

In the event of needing to restore a Commerce instance after a disaster, you can seek help from Adobe and obtain backup files. Alternatively, you can reach out to your Adobe development company, allowing them to handle the restoration, freeing you to focus on other important tasks.

7. Enhance Website Security with SSL Certificates.

SSL certificates excel in verifying the identity of your site and establishing an encrypted connection. They play a crucial role in protecting credit card details and other potentially sensitive transactions on your e-commerce website. Additionally, SSL certificates act as a deterrent, preventing hackers from using your website as part of a phishing attack.

SSL encrypts sensitive data before it is transmitted over the internet, ensuring that the information reaches its intended destination securely. This is of utmost importance because all data sent must traverse multiple computers before reaching the destination server.

8. Deploy Anti-malware and Antivirus Software.

Although malware attacks are prevalent on e-commerce sites, malicious actors continually explore novel methods to gain access to credit cards and personal details from transactions.

Certainly, a clever hacker is often the main instigator of such compromises. However, threat actors also exploit the benefits of unresolved, unpatched vulnerabilities, inadequate ownership, and weak passwords and permission settings in the file system.

A form of malware, client-side credit card skimmers inject code into a merchant’s website content, which is then executed in a user’s browser. When users perform actions, such as submitting a form or modifying a field value, the skimmers capture and serialize the data, sending it to third-party endpoints. Typically, these endpoints are other vulnerable sites that act as a relay to forward the data to its final destination.

Typically, malicious code is inserted into the absolute header or footer of a customer’s e-commerce store. This code then collects form data entered by a customer on the storefront, including details from the checkout form and login credentials. Subsequently, it transmits this data to a different location for nefarious purposes, rather than to the Commerce backend. Additionally, malware can compel the Admin to execute code that substitutes the original payment form with a fraudulent form using the payment provider to bypass security measures.

Therefore, to protect your store from such attacks, your computer systems, electronic devices, and web systems require software or programs with the capability to identify and prevent malware. Protective software, like anti-malware software, is particularly effective in dealing with hidden malware on your site.

Antivirus and anti-malware software identify suspicious transactions by utilizing advanced algorithms and providing fraud risk scores to assess the legitimacy of transactions. Through routine site scans, you can effectively detect and prevent malware attacks.

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9. Implement Multilayered Security.

Leveraging multiple layers of security can enhance your overall security. A Content Delivery Network (CDN) is effective in halting incoming infectious threats and DDoS threats. Incorporating machine learning further fortifies these layers to thwart malicious traffic.

Additionally, you can add another layer of security: Multi-Factor Authentication.

Consider two-factor authentication as an illustration. Once users input their login details, they receive an email or SMS with instructions to follow. This approach hinders fraudsters because they require not only usernames and passwords but also additional factors to gain access to legitimate user accounts. However, it’s essential to acknowledge that the existence of Multi-Factor Authentication (MFA) doesn’t completely eliminate the risk of hacking.

10. Provide Training for Your Staff.

To safeguard your customer information, it’s crucial for your employees and staff to adhere to certain guidelines. This includes restricting access to sensitive data, regularly updating passwords, and offering privacy and cybersecurity training to all employees. Additionally, when employees depart, ensure to revoke access to all systems to prevent data misuse for cyberattacks or potential cybercrimes.

11. Provide Education to Your Clients.

At times, compromised security can also result from customer behaviour. Customers often log in to multiple sites using the same password. It’s essential to encourage them to use complex and lengthy passwords and remind them of the risks of phishing attacks as a measure to mitigate cyberattacks.


Securing your Adobe Commerce eCommerce platform is paramount for ensuring the safety of your business, customer data, and overall online presence. By following a series of best practices, such as implementing SSL certificates, employing anti-malware and antivirus software, using multilayered security approaches, and incorporating Multi-Factor Authentication, you can significantly enhance the security posture of your Adobe Commerce installation.

Evrig solutions, specifically tailored to Adobe Commerce Cloud services, play a pivotal role in reinforcing the security of your e-commerce platform. Leveraging their expertise, Evrig brings a comprehensive set of tools and strategies to safeguard against potential threats. Through meticulous staff training, robust disaster recovery plans, and continuous monitoring, Evrig ensures that your Adobe Commerce eCommerce is resilient against evolving cybersecurity challenges.

In conclusion, with Evrig’s dedicated focus on Adobe Commerce Cloud services and a proactive approach to security, you can fortify your e-commerce platform, instil customer confidence, and navigate the digital landscape with greater peace of mind.